The Cape Tourist Guides Association (CTGA) can trace its roots back to the mid 1970's when a group of persons undertaking guided tours decided to form an association. CTGA represents a significant number of registered tourist guides with diverse backgrounds, who speak a number of different languages.
Members range from those legally accredited to guide a particular site or limited geographic area, to those who guide several provinces, to some who have the coveted National accreditation allowing them to guide throughout South Africa.
CTGA is respected in the tourism industry as a body without political, racial, religious or gender bias. It acts as a pressure group, as a consultative body on matters concerning guiding and provides constant professional updating to its members.
It functions through an Executive Committee, the members of which have areas of responsibility and give freely of their time. They provide support and advice to the members on both CTGA policy and day-to-day issues. Members of the Committee represent the Association and guiding community on various governmental and quasi-governmental bodies.
Constant professional updating is supplied through a programme of talks, courses and visits. An electronic newsletter keeps members fully briefed on current information and new issues relating to tourism and guiding.
It is not CTGA policy to prescribe to members. However, we do recommend that when negotiating touring rates, provision be made for the Guide's meals. If these are not included in the basic arrangement, the Guide, in addition to the daily rate, should be provided with suitable reimbursement in lieu of meals.
Travelling expenses (i.e. parking fees etc.) incurred by the Guide required to collect groups from airports and out-of-town locations should be provided. In the interests of personal safety, when tours begin or end at very early or late times and travel by public transport is not suitable or not possible a Guide should be reimbursed for the cost of taxi fares.
Cancellations are a factor in the Guiding industry and we suggest the following scale as a recommendation only, any member is at liberty to adopt a different approach:
7 days' notice or less: 50% of booked fee
48 hrs' notice or less: 100% of booked fee
The above should be paid EITHER by the tour operator, when an alternative engagement is not found for the Guide whose services have been cancelled OR by the Guide when they are unable to perform the service for which they were engaged, and their recommended replacement is not acceptable to the tour operator.